Effective Date: October 23, 2026

LRI Restorations LLC (“LRI,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, request an estimate, receive our services, or communicate with us by phone, email, or text message.

1. Information We Collect

We collect information you provide when contacting us, submitting a website form, requesting an estimate, scheduling services, or becoming a customer. This may include:

• Your name, email address, and telephone number.
• Your billing address and project or property address.
• Project descriptions, photographs, and service requests.
• Estimates, contracts, invoices, payment records, and warranty information.
• Communications with us and records of text messaging consent.

Our website and its providers may also collect technical information, such as your IP address, browser type, device information, and pages visited, using cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• Respond to questions and prepare estimates.
• Schedule inspections, appointments, and construction services.
• Perform roofing, restoration, and construction work.
• Send scheduling notices, project updates, and service communications.
• Process payments and maintain customer accounts.
• Handle warranty requests and customer support.
• Maintain business records and satisfy legal obligations.
• Operate and improve our website and services.

3. Jobber and Other Service Providers

LRI uses Jobber to manage customer records, estimates, scheduling, invoices, and communications, including text messages through our dedicated business number.

We may share information with providers that support our operations, including website hosting providers, payment processors, communication platforms, and subcontractors involved in your project. We limit these disclosures to information reasonably needed to perform their services.

We may also disclose information when required by law or necessary to protect our customers, business, or legal rights.

4. Mobile Information and Text Messaging Privacy

LRI does not sell or rent your personal information.

We do not share mobile telephone numbers, text messaging opt-in information, or SMS consent with third parties or affiliates for their marketing or promotional purposes.

We may share information with Jobber, telecommunications carriers, and messaging providers only as needed to operate and deliver our text messaging service. These providers are not authorized by LRI to use your messaging consent for their own marketing.

5. Text Message Communications

With your consent, LRI may send service-related text messages, including appointment confirmations, estimate follow-ups, scheduling updates, project progress notices, invoices, payment reminders, and customer support responses.

Message frequency varies depending on your inquiries, appointments, and active projects. Message and data rates may apply.

Reply STOP at any time to unsubscribe from text messages. You may receive one final message confirming your opt-out.

Reply HELP for assistance, call 813-770-9440, or email info@lrirestorations.com.

Providing your telephone number does not, by itself, enroll you in promotional text messages. If we offer promotional messaging, we will obtain a separate, appropriate opt-in. Consent to promotional text messages is not a condition of purchasing services.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality and understand how visitors use our pages.

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

7. Information Security

We use reasonable administrative and technical safeguards to protect personal information. Access is limited to personnel and service providers who need information for authorized business purposes.

No internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

8. Information Retention

We retain personal information as reasonably needed to provide services, maintain project and warranty records, fulfill accounting and legal obligations, and resolve disputes.

9. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of your personal information. We may verify your identity before processing a request and may retain records needed for legal, contractual, warranty, or accounting purposes.

To submit a privacy request, email info@lrirestorations.com or call 813-770-9440.

10. Third-Party Websites

Our website may link to third-party websites or services. Those providers maintain their own privacy policies, which you should review before providing information.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Us

For questions about this Privacy Policy or how we handle your information, contact:

LRI Restorations LLC
13021 Willow Grove Dr
Riverview, FL 33579
Phone: 813-770-9440
Email: info@lrirestorations.com